Welcome to the BS PAYONE Service Portal

As a customer of BS PAYONE GmbH, your company's transaction statements, invoices and reports are available around the clock in the BS PAYONE Service Portal. The portal provides easy, secure and rapid access to your documents.

In August 2017, we officially changed the name of our company to BS PAYONE GmbH. A FAQ with the relevant information is available at www.bspayone.com. From now on, please only use the new name of our company and amend your master data accordingly. Many thanks.
  Register now to take advantage of the benefits:
  • Significant costs savings as a result of digital delivery
  • Multiple users
  • Free, 24/7 access to transaction statements and invoices
  • Practical access to your archived data from the last 12 months

Please note that you need to register to use the Service Portal.

BS PAYONE Service Portal login
BS PAYONE contract number 4556 

When logging in, please ensure that you type in your access data correctly. After three incorrect login attempts, your user data will be blocked for security reasons. In the event of this happening, please contact the Service Portal hotline.

Not yet registered?
To benefit from all the advantages of the BS PAYONE Service Portal, you need to register first. Follow this link to access the registration process.

Forgot your password?
Click here.

The "Acrobat Reader" program is required for the documents provided on the BS PAYONE Service Portal. If you do not have this program, click the icon below and follow the instructions.
   Language selection

For BS PAYONE Service Portal questions:

Business support:
Mon. – Fri.: 8:00 a.m. - 6:00 p.m.
Tel.: +49 (0)69 6630-5350

For Switzerland:
Mon. – Fri.: 8:00 a.m. - 6:00 p.m.
Tel.: +49 (0)69 6630-5452

For Austria:
Mon. – Fri.: 8:00 a.m. - 6:00 p.m.
Tel.: +49 (0)69 6630-5461

For Belgium:
Mon. – Fri.: 8:30 a.m. - 5:00 p.m.
Tel.: +32 (0)2 421 32 32

For UK:
Mon. – Fri.: 9:00 a.m. - 7:00 p.m.
Tel.: +49 (0)69 6630-5916

For Netherlands:
Mon. – Fri.: 8:00 a.m. - 6:00 p.m.
Tel.: +49 (0)69 6630-5488

For Cyprus:
Mon. – Fri.: 7:00 a.m. - 5:00 p.m.
Tel.: +49 (0)69 6630-5501

 Information on digital signature
 User guide

    Help    Terms and conditions    Imprint     Data protection  

© BS PAYONE GmbH, Frankfurt am Main, Germany. All rights reserved

BS PAYONE Service Portal security:

Electronic payment transaction data is of particular interest to hackers and criminals, and therefore requires highly stringent security measures. Here, you can find out what BS PAYONE GmbH is doing to ensure the security of your transaction data and how you, the customer, can help to guarantee and improve this.

Security information…